We built Experience Cloud to connect your websites, portals, mobile apps, and other digital touchpoints. These two customer stories show its powerful potential to build loyalty, accelerate any process, crunch data quickly, and give customers what they want.
Experience Cloud is Salesforce’s digital experience platform that can quickly build websites, portals, mobile apps, and other digital touchpoints to engage with customers — and digitize business processes at lightning speed.
Digital experiences are imperative for businesses to survive, and customers expect to easily and intuitively interact with companies online. The digital experience a company provides helps customers engage and take action. We listened to our partners and developed Experience Cloud to help them create secure websites, portals, and apps with connected data at every point in the customer journey.
As a leading provider of cloud computing applications, Salesforce offers a range of outstanding solutions for organizations of all sizes and in all industries. With Salesforce, you can work across departments to create a seamless user experience across all channels and touchpoints. With the goal of gathering the most comprehensive customer information possible, customers and their diverse needs and relationships are placed at the center of all solutions.
Seamlessly connect your experience with your customer data.
Integrate data from any source.
Pull in data from Salesforce, third-party, or legacy sources. Easily link it to Experience Cloud functions like leads, opportunities, cases, campaigns, and custom objects.
Build personalised experiences
Tailor experiences for each user type using CRM data to define audiences and target users with personalised content.
Design for every device
All digital experiences are 100% mobile optimised and fully responsive for an easy-to-use interface wherever you go.
Increase onsite engagement.
Recognise your most active members with custom profile badges. Enable members to endorse each other for specific skills and expertise.
Track and optimise your site.
Measure, analyse, and optimise your experience with customisable Lightning dashboards in the Experience Workspace.
Keep answers organised and accessible
Access all information with autogenerated topic pages. Collect discussions, files, groups, and experts into a single page.
Track and optimise your site.
Measure, analyse, and optimise your experience with customisable Lightning dashboards in the Experience Workspace.
